This has reference to the guidelines on Bharat Bill Payment System (BBPS) issued by the Reserve Bank of India (RBI) vide circular DPSS.CO.PD.No.940/02.27.020/2014-2015 on November 28, 2014. BBPS started as an interoperable platform for repetitive bill payments, which covered bills of five categories viz. Direct to Home (DTH), Electricity, Gas, Telecom and Water. The system provided a standardised bill payment experience, centralised customer grievance redressal mechanism, prescribed customer convenience fee and ensured availability of a bouquet of any time, anywhere digital payment options. The scope and coverage of BBPS were expanded vide circular DPSS.CO.PD.No.605/02.27.020/2019-20 dated September 16, 2019, to include all categories of billers who raise recurring bills (except mobile prepaid recharges) as eligible participants, on a voluntary basis.
With consistent growth in different biller categories and to facilitate mobile prepaid customers with more options to recharge, the Reserve Bank of India (RBI) has decided to permit ‘mobile prepaid recharges’ as a biller category in BBPS, on a voluntary basis. This will be implemented on or before August 31, 2021.
Comments